Perenco’s Controls Team Leader, Oliver Tibbenham was confident that they had made the right choice to extend the agreement:
“Servelec Controls has consistently provided a reliable service, their engineers are highly knowledgeable and they’ve gone above and beyond when we’ve needed them to. They have not only kept our operations safe and productive, but suggested improvements when implementing modifications. We therefore want to keep them on board and have even extended the scope of their remit”.
The renewal also now includes a managed spares option which means Servelec Controls holds a supply of critical spare parts specifically for Perenco at its Sheffield site, which is ideally located midway between the client’s sites. This equipment can be tested prior to shipment. This helps to ensure minimised downtime and therefore improved productivity and safety because parts are readily available.Tim MacLaren, Service Delivery Manager at Servelec Controls added:
“The service delivered by Servelec Controls is underpinned by an enduring focus on safety, enabled by the use of improved technology, reporting and analysis. Our Service Desk, Service Delivery Management and Service Management software enable the efficient capture, management, resolution, reporting and analysis of issues, with a specific focus on safety-related system functionality and improvements.”
In addition to the 10 year relationship with Perenco, Servelec Controls also has historical knowledge of the sites having worked on them under their previous ownership and therefore has a unique understanding of the various legacy systems in place. The supported systems at the Bacton Main Control Room include the Process Control System, plus smaller, legacy systems from various manufacturers of which Servelec Controls has extensive experience. Obsolescence management of these systems is carefully balanced by cost-benefit analyses against upgrades in order to deliver the most advantageous solution for the client.